At 55w, your privacy matters. This Privacy Policy explains what personal data 55w collects from Filipino players, how we use it, who we share it with, and how we keep it secure. We are committed to handling your information responsibly and transparently.
Six core commitments that define how 55w approaches data privacy for every player on the platform.
Every connection between your device and the 55w platform is encrypted using TLS 1.3. Your login credentials, payment details, and personal information are never transmitted in plain text.
55w players can request access to their personal data, request corrections, or request deletion of their account data at any time by contacting 55w support. We process these requests promptly.
55w does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the 55w platform and comply with applicable Philippine regulations.
55w's data practices are aligned with the Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission (NPC) of the Philippines.
55w collects only the personal data that is necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. We do not collect data we don't need.
If you have opted in to receive 55w promotional communications, you can opt out at any time through your account settings or by contacting 55w support. Opting out does not affect your account access.
Summary: 55w collects personal data to operate the platform, verify your identity, process payments, and comply with Philippine law. We do not sell your data. You have the right to access, correct, and request deletion of your personal information. This policy is governed by the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines.
This Privacy Policy describes how 55w Casino ("55w," "we," "us," or "our"), accessible at 55w.one, collects, uses, stores, and protects the personal information of players and visitors ("you," "your") who use the 55w platform.
55w is committed to protecting the privacy and personal data of all users in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations as administered by the National Privacy Commission (NPC).
By registering an account on 55w, accessing the platform, or otherwise providing your personal information to 55w, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read together with the 55w Terms & Conditions, which govern your use of the platform. Capitalised terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.
55w collects the following categories of personal data from players and platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number, nationality | Account registration, age verification (21+), KYC compliance |
| Contact DataEmail address, mobile number, residential address (city/province) | Account communication, support, withdrawal verification | |
| Financial Data | GCash number, bank account details, transaction history, deposit/withdrawal amounts in ₱ PHP | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, bet amounts, session duration, pages visited, bonus usage | Platform improvement, responsible gaming monitoring, personalisation |
| Verification Documents | Scanned copies of Philippine passport, SSS ID, UMID, driver's licence, PhilSys national ID | KYC identity verification, withdrawal processing, regulatory compliance |
| Communications Data | Live chat transcripts, support email content, feedback submissions | Customer support, dispute resolution, service quality improvement |
Sensitive Personal Information: Government-issued ID numbers and financial account details are classified as sensitive personal information under RA 10173. 55w applies heightened security controls to this category of data and limits access to authorised personnel only.
55w collects personal data through the following means:
55w does not collect personal data from social media platforms or purchase data lists from third-party data brokers.
55w uses your personal data for the following purposes:
55w processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):
55w does not sell, rent, or trade your personal data to third parties. 55w may share your personal data with the following categories of recipients only where necessary and on a need-to-know basis:
All third-party service providers who process personal data on behalf of 55w are bound by data processing agreements that require them to handle your data securely and in accordance with RA 10173.
International Transfers: Where personal data is processed by service providers outside the Philippines, 55w ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.
55w uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 55w platform. 55w does not use third-party advertising cookies or cross-site tracking cookies.
55w retains your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, subject to the following retention periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | AML / KYC regulatory requirement |
| Transaction records | 5 years from transaction date | Financial record-keeping, AML compliance |
| Support communications | 2 years from last interaction | Dispute resolution, service quality |
| Technical / log data | 12 months | Security monitoring, fraud detection |
| Marketing preferences | Until opt-out or account closure | Consent management |
After the applicable retention period, personal data is securely deleted or anonymised in accordance with 55w's data disposal procedures.
55w implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 55w will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with RA 10173.
Your responsibility: You are responsible for keeping your 55w login credentials confidential. 55w will never ask for your password via email, live chat, or any other channel. If you suspect your account has been compromised, contact 55w support immediately.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 55w:
To exercise any of these rights, please contact the 55w Data Protection Officer (DPO) using the contact details in Section 14. 55w will respond to all data rights requests within 15 business days.
The 55w platform is strictly for individuals aged 21 years and above, in accordance with Philippine gaming regulations. 55w does not knowingly collect personal data from individuals under the age of 21.
If 55w becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all funds will be withheld pending investigation, and the personal data will be deleted in accordance with applicable law.
If you believe that a minor has registered on the 55w platform, please contact 55w support immediately.
The 55w platform may contain links to third-party websites or services (for example, payment provider portals). This Privacy Policy applies only to the 55w platform at 55w.one. 55w is not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
55w reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the revised Privacy Policy will be published on this page with an updated effective date. Where practicable, 55w will notify registered players of significant changes via email or an in-platform notification.
Your continued use of the 55w platform after the publication of any amended Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the amended Privacy Policy, you must cease using the platform and may request account closure by contacting 55w support.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 55w, please contact the 55w Data Protection Officer (DPO):
For privacy-related enquiries, email the 55w DPO at:
For general support, contact:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
Now that you know how 55w protects your personal data, explore everything the platform has to offer — live casino, slots, bingo, fishing games, and more. For Filipino players aged 21 and above.
21+ only · Play responsibly · Gambling is addictive. Know when to stop.